Privacy Policy

1. Introduction

Sustainable Choices Trading Company ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are headquartered at Pune, Maharashtra, India.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details when you fill out contact forms, register for an account, or make a donation.
• Usage Data: Pages visited, time spent on pages, browser type, device type, and IP address collected through cookies and analytics tools.
• Carbon Tracker Data: If you use our Carbon Tracker feature, we collect the data you voluntarily submit (transport, diet, energy usage) to calculate your footprint.
• Payment Information: For donations, payment processing is handled securely by Razorpay. We do not store your card details on our servers.

3. How We Use Your Information

• To respond to your inquiries and provide customer support.
• To process donations and issue planting certificates.
• To provide personalized carbon footprint tracking and AI-powered recommendations.
• To improve our website, products, and services based on usage analytics.
• To send relevant updates about sustainability, new products, and certifications (only with your consent).
• To comply with legal obligations and protect our rights.

4. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. We do not use any deceptive tracking practices or hidden content.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third parties who assist in operating our website and business (e.g., payment processors, analytics providers).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures including HTTPS/SSL encryption, secure authentication, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and request a copy of the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: